With tailored service plans, we help you balance the costs of regular maintenance while preventing expensive repairs, minimizing downtime, and ensuring your elevators pass inspection the first time.
Relax in the knowledge that our experienced technicians perform preventative maintenance and checkups to help you stay ahead of major breakdowns and safety concerns.
With the right level of care, your elevator equipment will provide decades of reliable service. Our regular maintenance plans help you get the most out of it.
With experience servicing nearly every make and model, we don’t waste time when it comes to your repairs. We get them done and done right the first time, so you don’t pay for us to learn on the job or for repeat visits.
Waiting for parts to be delivered leads to costly downtime. With in-house parts inventory, we keep downtime to a minimum, so you can get moving.
When elevators break down leaving the people who rely on them stranded, you want them fixed now. Known for our customer service and professionalism, you can depend on us to be responsive and get the work done.
With every modernization project, our goal is to extend the life of your equipment. That’s why we use high quality non-proprietary equipment that simplifies future maintenance and repairs.
Our experienced teams have modernized thousands of elevators, executing everything from basic upgrades to elaborate renovations with a focus on improving safety and reliability. Count on us for a smooth project that exceeds your expectations.
You want your facilities looking their best and your elevators are an important detail. Our modernization experts help you create the stylish, modern aesthetic you want.
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Lisa Foley is Executive Vice President of Human Resources at Specialized Elevator, responsible for all staffing-related and human resources functions at the company.
She has held several senior human resources positions throughout her career, including Senior Director of Human Resources for crisis-oriented human services network Community Intervention Services, and Director of Human Resources for the Marriott Sheraton Needham Hotel.
She holds a B.S. in Hotel/Motel Administration & Management from the University of New Hampshire Peter T. Paul College of Business and Economics.
Michael LoCicero is Executive VP of East Coast Operations at Specialized Elevator, responsible for all operational activity for the company in the eastern United States.
He was previously President of Solucore Inc., an elevator and escalator industry consulting firm serving the sector out of New York City for nine years.
He is a certified Elevator Inspector for the State of Florida, a qualified elevator inspector by industry trade group NAESA International and a licensed Elevator Agency Director in New York.
Anthony Brown is Vice President of Sales – East/Central for Specialized Elevator, responsible for all sales activity for the company for the eastern and central portions of the United States.
He was previously New Talent Network Founder & Chair for Otis Elevator Corp., where he was responsible for refining the onboarding process of new hires, career coaching, mentoring, and developing related resources. Previous to that role, he held various regional sales positions covering the Western and Midwestern U.S.
He holds a B.B.A in Management and Operations from Michigan State University and an M.B.A. with a focus on Business Management & Marketing from Grand Valley State University.
Jeff Sprosty serves as Vice President, Northwest Region for Specialized Elevator, where he oversees branch operations and leads performance across service, repair, modernization, and customer support functions throughout the region.
Since joining Specialized Elevator in 2020 as Vice President of Sales, Jeff has played an instrumental role in integrating and developing high-performing sales organizations while supporting the company’s continued growth and operational alignment. His leadership has helped strengthen customer relationships, improve sales execution, and enhance collaboration across regional teams.
Jeff brings more than 30 years of elevator industry experience, including progressive sales and operational leadership roles with TK Elevator, formerly ThyssenKrupp Elevator. Throughout his career, he has built a reputation for developing strong teams, driving organizational growth, and delivering customer-focused solutions in highly competitive markets.
He earned a Bachelor of Arts in Economics from the University of California, Irvine.
Jonathan Talich is Vice President of Sales West at Specialized Elevator, responsible for all sales activity for the company in the western portion of the United States.
He began his 18-year career in the elevator industry with Otis Elevator Company as an account manager, progressing into roles of increasing responsibility in branch management and regional sales leadership.
Bachelor of Science, Business Administration & Marketing from University of Nebraska – Lincoln.
Mike Coughlin is a seasoned elevator industry executive with more than two decades of experience spanning operations, sales, construction, modernization, and service leadership. He currently serves as Regional Vice President at Specialized Elevator Corp., where he leads Northeast region operations and supports continued business growth.
Throughout his career, Mike has held progressive leadership roles with 3Phase Elevator, Schindler Elevator Corporation, ThyssenKrupp Elevator, and KONE, developing deep expertise in both field operations and commercial strategy. His background includes modernization project management, service and repair leadership, construction operations, and district management, providing a comprehensive understanding of the full lifecycle of vertical transportation systems.
Mike is known for building high-performing teams, improving operational performance, and driving sustainable growth in highly competitive environments. He holds a Bachelor of Science in Marketing from Fairfield University.
With more than 25 years of experience in the vertical transportation industry, Ken Dixon has built a career grounded in technical expertise, operational leadership, and a commitment to customer service. Beginning in the field, he spent 15 years specializing in the service and repair of elevator and escalator systems, developing extensive hands-on experience and a strong understanding of safety, reliability, and operational performance.
In 2015, Ken transitioned into a Service Manager role, leading service teams with a focus on operational efficiency, quality performance, and customer satisfaction. In 2018, he was promoted to Branch Manager, overseeing business operations, team development, client relationships, and strategic growth initiatives. In 2025, Ken advanced to the role of Regional Vice President, where leadership efforts continue to center on operational excellence, team development, and driving long-term organizational success.
A Licensed Elevator Mechanic with an Associate of Science degree from SB Valley College, Ken combines technical industry knowledge with executive leadership experience to support innovation, strengthen customer partnerships, and deliver high-quality vertical transportation solutions.
Prasoon Kejriwal is Chief Information Officer at Specialized Elevator, responsible for all information technology functions at the company.
He has held several IT leadership positions throughout his career, including Vice President of Business Applications at e-learning provider Curriculum Associates and Director of Application Services at software developer Aspen Technology. He also served as a Sr. Global IT Manager for industrial machinery manufacturer Saint-Gobain Abrasives.
He holds an M.S. in Computer Science from UMass Boston.
Donovan McKeever is Chief Operating Officer of Specialized Elevator, overseeing all operational functions at the company.
He previously served as President and Founder of Specialized Elevator brand San Francisco Elevator, where he oversaw West Coast operations before his promotion to COO in 2024. Prior to his role at San Francisco Elevator, has was General Manager at Ascent Elevator, and has worked in the elevator industry throughout his 27-year career.
Licensed Elevator Mechanic with BA from St. Mary’s College.
Silvana Hernandaz has been the Chief Financial Officer for Specialized Elevator since November 2023, overseeing all finance-related functions at the company.
She previously served as the CFO for security, fire protection and audiovisual solutions provider Pavion and has held senior finance positions at the University of St. Augustine for Heath Services, mobile network provider ORBCOMM, Cinch (FKA Cross Country Home Services).
She holds a B.S. in Accounting from Florida University and a M.B.A. International Business from Florida International University.
Jim Core is Chief Executive Officer of Specialized Elevator, responsible for leading the largest independent network of elevator service providers in the United States. A service and distribution veteran who has overseen the successful consolidation of fifty-three companies, delivered organic growth, and created real company value. His leadership is weighted towards employee empowerment, professional staff development, accountability, and celebrating both individual and collective success. The top focus areas are always the employee, the customer, and the culture.
He previously served as Group President and EVP of Novvia Group, and VP/General Manager for Home Depot Pro Institutional, where he oversaw the integration of the SupplyWorks brand through Home Depot’s addition of Interline Brands, Inc. He landed in this role as the previous leader of SupplyWorks, a $1.2B Jansan distribution company.
He also served as a Captain in the United States Army and holds a B.A. in Economics from Wake Forest University.
